CASA of Jackson County Case Supervisor Position Open
Indeed Link: https://www.indeed.com/job/case-supervisor-22d3dcf21a943aa
We are in search of a dynamic, thoughtful, and committed individual who is passionate about improving the lives of children involved in the Child Welfare system. Our ideal candidate will understand the importance of family as well as the impact of trauma. They will also share our commitment to diversity, equity, and inclusion and have a willingness to contribute to and support CASA’s equity commitments.
What does the Case Supervisor Role Entail?
Through sustained, personal attention, CASA volunteers create positive change in children’s lives, providing children with hope, stability and opportunities to thrive in preparation for healthy, productive adult lives. A CASA Supervisor’s role is to provide high-level support to CASAs as they accomplish these goals.
Who We Are and What We Do:
Through training and mentorship, we empower community members to stand up for abused and neglected foster children and champion their best interests in court. We dedicate our resources to recruiting, training, and supporting volunteers with the goal of providing quality advocacy to all children in care. CASA supports more than 200 volunteer court-appointed special advocates (CASAs) who advocate for the best interests of abused, neglected and abandoned children under the protection of the Juvenile Dependency Court. This year 600+ children will benefit from their tireless and tenacious work.
Where You Will Work: This is an in-office position in Medford, working within a team of six case supervisors, with flexibility for partial remote work after a minimum of 3 months of employment (including orientation and onboarding).
Who You Will Report To: Program Manager – Position Type: Full time, non-exempt (hourly) – 35 hours a week, Monday through Friday with flexibility to work weekends or nights very occasionally.
Things You Will Get to Do:
- Supervision, support and management of volunteer advocates and their assigned cases. Assure that CASA policy and practice standards are followed in each case
- Maintain minimum monthly contact with advocates, providing coaching, feedback and support tailored to their individual case and volunteer needs
- Support CASA volunteers in being culturally responsive, understanding their biases and privilege, and being trauma-informed
- Support advocates in the completion and submission of court reports
- Document CASA case activity and demographic information in agency database
- Participate and collaborate with CASA staff to troubleshoot case concerns and implement solution-based ideas
- Participate in pre-service training as well as continuing education for CASA volunteers
- Attend court and home visits with CASAs as needed
- Attend training, social & development activities as needed to support the organization
Required Qualifications:
- Education obtained through either a bachelors’ degree in social work or a related field and/or four years related work experience
- Strong written and verbal skills, and ability to work with volunteers to edit court reports using Microsoft Word and Microsoft One Drive
- Strong customer service and collaborative work skills: responsive, supportive, attentive, patient
- Experience with electronic filing, Microsoft Office, and data entry and tracking
- A commitment to advancing and modeling diversity, equity, and inclusion
Preferred but Not Required for Right Candidate:
- Experience in the fields of juvenile dependency, social service, juvenile law, and/or volunteer management
- Experience as a trainer or educator
- Bilingual English/Spanish
Other Knowledge, Skills & Abilities:
- Ability to both provide and accept feedback. Contribute to building a positive team environment by supporting a collective workload and everyone’s success. Assume the best of other people’s actions.
- Planning/Organizing: Strong organizational and time management skills. Ability to multi-task, set priorities, meet deadlines, and prioritize/plan work activities. Use time effectively – set goals and objectives and demonstrate independent timekeeping skills.
- Facilitate, problem solve, and mediate relationships between advocates and professionals, family members, and others as needed
- Ability to maintain confidentiality and exercise diplomacy and discretion in communication with others.
Other Things You Will Need:
- Successfully complete criminal justice and DHS abuse registry background checks (Note: CASA checks the criminal background of potential volunteers and employees in an effort to create a safe environment for staff, volunteer advocates, and for the children we serve. Having a criminal record may not be an automatic disqualifier. CASA evaluates the results of each background check on a case-by-case basis for context and relevance to this job.)
- Proof of U.S. residency, a driver’s license, and auto insurance
- Complete CASA University training in your first four months of employment
Your Salary and Compensation:
This position starts at $24.86 per hour — 35 hours a week. Compensation includes (first of the month following 60 days of employment) medical, employee assistance program, dental, vision, life insurance, retirement plan, and a generous paid time off and holiday allowance to support a positive work/life balance.
How You Can Apply: Send your resume and cover letter to casa@jacksoncountycasa.org noting Case Supervisor – Jackson County. Please let us know where you heard of the opening so we can gauge the success of our outreach efforts. The deadline to apply is October 1, 2024, 5 pm; however, we may extend deadline depending on applications received. We prefer not to receive phone calls.